Your privacy is important to us. This Privacy Policy explains how Your Tech Direct, a trading brand of Brand Direct Services, collects, uses, discloses, and safeguards your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (processed securely through third-party providers)

b. Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Improve our website and shopping experience
  • Send order updates and promotional emails (with your consent)
  • Detect and prevent fraudulent transactions

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Third-party service providers (e.g., payment gateways, couriers, marketing platforms) to fulfill orders or enhance services
  • Legal authorities if required by law or to protect our legal rights

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember your preferences and shopping cart

You can disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

If you are located in the U.S., UK, or EEA, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletions
  • Withdraw consent for marketing communications

To exercise your rights, contact us at:
📧 enquiries@yourtechdirect.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

Your Tech Direct
c/o Brand Direct Services
Unit 16, Primrose Hill Industrial Estate
Wingate Way, Stockton-On-Tees, TS19 0GA
📧 Email: enquiries@yourtechdirect.com
📞 Phone: +44 1642 040 249